Frequently Asked Questions
Find answers to common questions about our footwear and services
How do I find my correct shoe size?
We recommend referring to our comprehensive size guide located on each product page. If you are between sizes, we generally suggest sizing up for the best fit.
Are Pashion Footwear products made from sustainable materials?
Yes, we prioritize eco-friendly sourcing, utilizing recycled materials and sustainable leather alternatives across our seasonal collections.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
How should I care for my new shoes?
We recommend using a damp cloth for surface cleaning and applying a protective spray for suede or leather items before the first wear.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your shoes suitable for wide feet?
Many of our styles are designed with a comfort-first approach. Look for our 'Wide Fit' tag on specific product listings for the most comfortable experience.